Chinese Customer Success

Importance of ‘daigou’ in cracking the China market

By |2019-08-06T16:15:28+10:00August 6th, 2019|Blog Post, Chinese Customer Success|

A recent article on ABC.net.au, The daigou channel — how a handful of Chinese shoppers turned into a billion-dollar industry, has highlighted this growing phenomenon in western countries such [...]

How a single photo turned a dying town’s fortunes around

By |2019-07-30T14:57:25+10:00July 30th, 2019|Blog Post, Chinese Customer Success|

Here’s a heartwarming – and revenue-raising – story for all those tourism and retail businesses that are doing it tough, and desperately looking for ways to boost cash flow. [...]

ACBC: It’s a long way to the top (if you don’t use a QR code to attract Chinese customers)

By |2019-06-19T11:05:29+10:00June 18th, 2019|Blog Post, Chinese Customer Success|

They say a picture tells a thousand words… so translated Chinese characters must at least be worth 1.4 billion (the current population of China). With Chinese tourism to Victoria [...]

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Chinese customer opportunities in the Geelong, Bellarine and Southern Coast regions

By |2019-06-24T13:20:40+10:00June 6th, 2019|Blog Post, Chinese Customer Success|

As a business growth expert with a strong focus on China, the most common question I’m asked by business owners is: how do I capitalise on the outstanding (and [...]

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QR codes to make Aussie beaches safer for Chinese tourists

By |2019-06-19T11:42:42+10:00June 6th, 2019|Blog Post, Chinese Customer Success|

Tragically, Victoria recorded 26 drowning deaths over the 2018/19 summer, only two deaths below the 1997/98 record of 28 drownings. This comes as record numbers of people flock [...]

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How to capture the Chinese tourist market

By |2019-06-06T09:41:16+10:00May 16th, 2019|Blog Post, Chinese Customer Success|

Many Australian businesses have not yet fully grasped the scope of the ‘golden dragon’ - the massive opportunities provided by Chinese visitors to Australia (both tourists and students). On [...]

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Scholarships for entrepreneurs and owners to visit China & explore opportunities

By |2019-06-06T12:03:39+10:00May 14th, 2019|Blog Post, Chinese Customer Success|

I’m excited to co-lead a group of 25 young entrepreneurs and innovators from Australia, the US and Canada in a tour of China that will provide invaluable expert mentoring, [...]

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